Privacy Policy
Last updated: July 19, 2026
1. Information We Collect
We collect minimal information required to process and deliver your subscription orders securely. This includes:
- Contact Information: Your name, email address, and WhatsApp phone number (used solely to deliver login details and support).
- Order Data: Transaction ID, screenshot of payment transfer (if manually submitted), and items purchased.
- Technical Data: Anonymized site analytics (page views) to optimize catalog performance.
2. How We Use Your Information
We process your data for the following essential purposes:
- To deliver subscription logins, invite codes, and support instructions.
- To verify transaction confirmations and prevent fraudulent requests.
- To answer customer inquiries received via our contact forms or WhatsApp.
3. Data Security & Storage
All customer records, order histories, and contact messages are stored securely inside our PostgreSQL cloud database hosted by Neon.tech.
All traffic between your browser, our servers, and our databases is encrypted using industry-standard TLS/SSL encryption. We do not store or process your credit card numbers on our server. All billing transactions are handled via external verified gateways or bank transfers.
4. Cookies and Analytics
We use lightweight technical cookies to keep you logged in to your account session (such as when accessing the admin panel). We do not run invasive tracking scripts or sell user behavior data to third-party advertisers.
5. Third-Party Sharing
Veloria.AI enforces a strict anti-spam policy. We do not sell, rent, trade, or distribute your email addresses, phone numbers, or order history to any marketing agencies or third-party networks.